By using this form, you may elect to exercise some of your privacy rights as a California resident. You may also submit a request to exercise these rights by calling us at 888-374-8867 or by mailing us a request form as described here.
Instructions: Please complete the required fields below. In the event of multiple accounts, please provide all numbers to which your request relates. We will use and retain the information collected on this form only to process your request.
Note: If Golden Bear becomes aware that one form of communication is not functioning (e.g. email bounce-back) correspondence should then default to another form of communication.
Please select the type of request you wish to make: *
Please let us know what information you are requesting: *
We will comply with your request to access your personal information unless the personal information you request is outside the scope of California's privacy laws, is otherwise exempt from disclosure, or we cannot confirm your identity. Note that California law prohibits us from disclosing any Social Security numbers, driver’s license numbers or other government-issued identification numbers, financial account numbers, health insurance or medical identification numbers, an account password, security questions and answers, or unique biometric data.
In order to protect your information and your privacy, please provide the following information so that we can verify your identity:
If we cannot confirm your identity using this information, we will contact you for additional information. If we are unable to verify your identity, we may be prohibited from fulfilling your request.
If you are requesting to know the specific pieces of information we have collected about you, please let us know how you would like to receive that information: *
If you are requesting personal information on behalf of someone else, please e-mail a copy of your signed authorization letter to privacy@goldenbear.com. We may require the person to verify their identity with us directly and that you have been authorized to submit a request on their behalf. If we verify that you are authorized to know the requested personal information, we will contact you to collect additional information.
By submitting this form, you agree, on penalty of perjury or other criminal offense under applicable law, either that you are the individual about whom this request for personal information relates, or that you are authorized by that individual to make this request on their behalf.
When you submit a request to delete, we will delete all personal information that we have collected about you, unless: (i) we must or are permitted to keep the information by law or regulation; (ii) your request to delete personal information is outside the scope of California's privacy laws; or (iii) we cannot confirm your identity. We will maintain a record of your request to delete.
When you submit a request to correct, we will correct the personal information that we have collected about you in the manner requested. Please note that the right to correction under the law is not absolute and we may deny your request if: (i) we determine that the contested personal information is more likely than not accurate based on the totality of the circumstances; (ii) we have denied a request to correct the same alleged inaccuracy in the past 6 months and you have not provided additional documentation to support the request; or (iii) we have a good faith, reasonable and documented belief that the request is fraudulent or abusive.
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Note that we may request further documentation to support your request before we can fullfill your correction request.
